This Notice explains how we process (e.g. collect, use, store, and share) your personal data  when you contact us via the contact form on Contact us. We will process any personal data about you in accordance with this notice and with applicable law.

The company responsible for processing your personal data is: 

Novo Nordisk Pharmaceuticals (Philippines), Inc.
21/F Twenty-Four Seven McKinley Building, 24th Street corner 7th Avenue, Bonifacio Global City
Taguig 1634
Tel: +63 (02) 8234 3500 

You can always contact Novo Nordisk or the Novo Nordisk Data Privacy Officer at with questions or concerns about how we process your personal data.

We get your personal data from you directly when you send an email to us from:

·         Contact us

·         Report a product issue

You are not required to provide us with your personal data. If you do not want Novo Nordisk to use your personal data, we will not be able to respond to your request.

  • Contact information (name, address, telephone number, email address)
  • Data concerning your health 

By law, we are allowed to process your personal data if:

  • you gave consent for us to process your personal data. In the Contact us form you have to accept this notice to be able to submit your request.
  • The processing can be necessary for our compliance with a legal obligation depending on the type of data you provide

  • Public authorities 
  • Suppliers or vendors that assist our company (e.g., customer services, consultants, IT service providers, financial institutions, law firms)

We will keep your personal data for as long as needed to provide you with the services requested by you or for as long as required by applicable law.

  • You can get an overview of what personal data we have about you
  • You can get a copy of your personal data in a structured, commonly used and machine-readable format
  • You can get an update or correction to your personal data
  • You can have your personal data deleted or destroyed
  • You can have us stop or limit processing of your personal data
  • If you have given consent for us to process your personal data (see Section 5), you can withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent
  • You can submit a complaint about how we process your personal data to a Data Protection Authority.

Under applicable law, there may be limits on these rights depending on the specific circumstances of the processing activity. Contact us if you have questions or requests relating to these rights.